Issue Details (XML | Word | Printable)

Key: GLIFFY-841
Type: Bug Bug
Status: Tested Tested
Resolution: Fixed
Priority: Critical Critical
Assignee: Shannon Krebs
Reporter: Hendrik Volkmer
Votes: 0
Watchers: 0
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Gliffy

Spaces in diagram name generate error when trying to export Confluence page as PDF

Created: 25/Aug/08 04:21 AM   Updated: 13/Oct/08 01:10 PM
Component/s: None
Affects Version/s: Gliffy Plugin for Confluence - 1.4.0
Fix Version/s: Gliffy Plugin for Confluence - 1.5.0
Security Level: Anyone may view

Environment: Confluence 2.8.0, Gliffy 1.4.0


 Description  « Hide
When trying to export a Conluence page as PDF we get the following error if the diagramm name contains spaces. If it doesn't contain spaces it works perfectly well.

Cause:
com.atlassian.confluence.importexport.ImportExportException: Error while generating PDF!
at com.atlassian.confluence.importexport.impl.PdfExporter.foToPdf(PdfExporter.java:137)
caused by: javax.xml.transform.TransformerException: org.xml.sax.SAXParseException: The entity name must immediately follow the '&' in the entity reference.
at com.icl.saxon.IdentityTransformer.transform(IdentityTransformer.java:61)
caused by: org.xml.sax.SAXParseException: The entity name must immediately follow the '&' in the entity reference.
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
Stack Trace: [hide]

com.atlassian.confluence.importexport.ImportExportException: Error while generating PDF!
at com.atlassian.confluence.importexport.impl.PdfExporter.foToPdf(PdfExporter.java:137)
at com.atlassian.confluence.importexport.impl.PdfExporter.doExportEntity(PdfExporter.java:98)
at com.atlassian.confluence.importexport.impl.AbstractRendererExporterImpl.exportPage(AbstractRendererExporterImpl.java:109)
at com.atlassian.confluence.importexport.impl.AbstractRendererExporterImpl.doExport(AbstractRendererExporterImpl.java:79)
at com.atlassian.confluence.importexport.impl.PdfExporter.doExport(PdfExporter.java:63)
at com.atlassian.confluence.importexport.DefaultImportExportManager.exportAs(DefaultImportExportManager.java:112)
at sun.reflect.GeneratedMethodAccessor4884.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:296)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:177)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:144)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:107)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:166)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at $Proxy58.exportAs(Unknown Source)
at com.atlassian.confluence.importexport.actions.ExportPageAction.execute(ExportPageAction.java:111)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:168)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.DefaultWorkflowInterceptor.intercept(DefaultWorkflowInterceptor.java:55)
at com.atlassian.confluence.core.ConfluenceWorkflowInterceptor.intercept(ConfluenceWorkflowInterceptor.java:39)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.atlassian.confluence.core.ConfluenceValidationInterceptor.intercept(ConfluenceValidationInterceptor.java:16)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.util.LoggingContextInterceptor.intercept(LoggingContextInterceptor.java:48)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.security.actions.PermissionCheckInterceptor.intercept(PermissionCheckInterceptor.java:54)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.pages.actions.CommentAwareInterceptor.intercept(CommentAwareInterceptor.java:43)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.pages.actions.PageAwareInterceptor.intercept(PageAwareInterceptor.java:114)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.spaces.actions.SpaceAwareInterceptor.intercept(SpaceAwareInterceptor.java:67)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.core.actions.LastModifiedInterceptor.intercept(LastModifiedInterceptor.java:39)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.core.ConfluenceAutowireInterceptor.intercept(ConfluenceAutowireInterceptor.java:25)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:97)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:115)
at com.opensymphony.webwork.dispatcher.ServletDispatcher.serviceAction(ServletDispatcher.java:229)
at com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:199)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
at com.atlassian.confluence.util.profiling.ProfilingPageFilter.parsePage(ProfilingPageFilter.java:141)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:54)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.confluence.jmx.JmxFilter.doFilter(JmxFilter.java:109)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.core.filters.ServletContextThreadLocalFilter.doFilter(ServletContextThreadLocalFilter.java:21)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:49)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.confluence.util.UserThreadLocalFilter.doFilter(UserThreadLocalFilter.java:44)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:192)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.seraph.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:114)
at com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:28)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:110)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:35)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.springframework.orm.hibernate.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:170)
at com.atlassian.spring.filter.FlushingSpringSessionInViewFilter.doFilterInternal(FlushingSpringSessionInViewFilter.java:29)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:142)
at com.atlassian.core.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:27)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.confluence.core.datetime.RequestTimeThreadLocalFilter.doFilter(RequestTimeThreadLocalFilter.java:34)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:25)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:94)
at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:64)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:33)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:870)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:685)
at java.lang.Thread.run(Thread.java:613)
Caused by: javax.xml.transform.TransformerException: org.xml.sax.SAXParseException: The entity name must immediately follow the '&' in the entity reference.
at com.icl.saxon.IdentityTransformer.transform(IdentityTransformer.java:61)
at com.atlassian.confluence.importexport.impl.PdfExporter.foToPdf(PdfExporter.java:132)
... 124 more
Caused by: org.xml.sax.SAXParseException: The entity name must immediately follow the '&' in the entity reference.
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
at com.icl.saxon.IdentityTransformer.transform(IdentityTransformer.java:59)
... 125 more
Referer URL: [... Some output removed ...]

Build Information:
buildNumber: 1318
upTime: 1 month, 13 days, 14 hours, 37 minutes, 39 seconds
devMode: false
version: 2.8.0
home: /var/confluence
Unique ID: 0x0000011BF927054DC0A8520AA843A462ACF7EE5508BE01ABC21D217D6DA47351

Server Information:
Application Server: Apache Tomcat/5.5.23
Servlet Version: 2.4
Database Dialect: com.atlassian.hibernate.dialect.MySQLDialect
Database Driver Name: com.mysql.jdbc.Driver
Database Driver Version: 3.1
Database Name: MySQL
Database Version: 5.0.45
Database Transaction Isolation: Repeatable read Database Latency: 1
Memory Information:
Total Memory: 1012 MB
Used Memory: 672 MB
Free Memory: 340 MB
System Information:
userName: admin
favouriteColour: Myrtle
time: 11:17:08
javaVm: Java HotSpot(TM) Server VM
operatingSystemArchitecture: i386
date: Montag, 25 Aug 2008
operatingSystem: Mac OS X 10.5.2
jvmVersion: 1.0
userTimezone: Europe/Berlin
fileSystemEncoding: MacRoman
jvmImplementationVersion: 1.5.0_13-119
appServer: Apache Tomcat
javaVendor: Apple Inc.
javaVersion: 1.5.0_13
javaRuntime: Java(TM) 2 Runtime Environment, Standard Edition
jvmVendor: Sun Microsystems Inc.
Cluster Information:
Not clustered.
Enabled Plugins:

[... Some output removed ...]

Gliffy Plugin for Confluence (com.gliffy.integration.confluence, Version: 1.4.0)

[... Some output removed ...]

Request
Information:
URL: http://localhost:9080/500page.jsp

  • Scheme: http
  • Server: localhost
  • Port: 9080
  • URI: /500page.jsp
  • - Context Path:
  • - Servlet Path: /500page.jsp
  • - Path Info:
  • - Query String: pageId=10487111&type=TYPE_PDF
    foofoo

Attributes:

  • javax.servlet.forward.request_uri : /pages/doexportpage.action
  • javax.servlet.forward.context_path :
  • javax.servlet.forward.servlet_path : /pages/doexportpage.action
  • javax.servlet.forward.path_info : /500page.jsp
  • javax.servlet.forward.query_string : pageId=10487111&type=TYPE_PDF
  • javax.servlet.error.message :
  • javax.servlet.error.exception : com.atlassian.confluence.importexport.ImportExportException: Error while generating PDF!
  • os_securityfilter_already_filtered : true
  • _sitemesh_using_stream : false
  • com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
  • javax.servlet.error.request_uri : /pages/doexportpage.action
  • com.atlassian.gzipfilter.GzipFilter_already_filtered : true
  • javax.servlet.error.status_code : 500
  • _sitemesh_filterapplied : true
  • javax.servlet.error.servlet_name : action
  • webwork.valueStack : com.opensymphony.xwork.util.OgnlValueStack@2d2afe
  • atlassian.core.seraph.original.url : /pages/doexportpage.action?pageId=10487111&type=TYPE_PDF
  • loginfilter.already.filtered : true
  • Confluence-Request-Time : 1219655828734
  • javax.servlet.jsp.jspException : com.atlassian.confluence.importexport.ImportExportException: Error while generating PDF!
  • sessioninview.FILTERED : true
    Parameters:
  • type = TYPE_PDF
  • pageId = 10487111
    Confluence User:
  • anonymous

Logging:
0 log statements generated by this request.

 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
[ Permlink | « Hide ]
Shannon Krebs added a comment - 29/Aug/08 02:24 AM
I can't seem to produce the exception you are seeing with the 1.4.0 release on confluence 2.8.

(Although while testing this error I have noticed that if you include an '&' in the diagram name it doesn't show up in the export. No exception, just a warning in the log. So its possible some other special characters may break the export as well.)

Out of curiosity, what character encoding is your confluence server setup with?


[ Permlink | « Hide ]
Hendrik Volkmer added a comment - 29/Aug/08 02:34 AM
We use UTF-8 encoding.

[ Permlink | « Hide ]
Shannon Krebs added a comment - 29/Aug/08 02:39 AM
Do your document names normally have any other special characters in them that would need to be encoded for use in xml?

[ Permlink | « Hide ]
Hendrik Volkmer added a comment - 29/Aug/08 02:48 AM
I just checked which diagramms cause the problem and it are indeed diagrams with Umlauts in their names. So not spaces, but Umlauts seem to be the problem - sorry for the confusion.

I just reproduced the error with diagrams using ß, ä, ü, ö in the name.

These characters shouldn't need special encoding with UTF-8 in XML, should they?


[ Permlink | « Hide ]
Shannon Krebs added a comment - 29/Aug/08 02:52 AM
no I think your right, it is probably the url to the exported image causing the problem. Atleast now I think I know where to look...

[ Permlink | « Hide ]
Shannon Krebs added a comment - 05/Sep/08 09:21 PM
The attachment names are now url encoded before being sent to the export writer.


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