Apple and Microsoft often give users the option to send 'crash reports' to their respective companies when their software crashes. This is helpful for discovering new issues or bugs present in their software.
We should do something similar. For us, if an error shows up in the Battlestar logger, we could give the user to option to send errors to Gliffy HQ.
Another idea would be to provide an option in our Gliffy config settings. This might actually be better because it would enable us to see ALL errors for a particular instance of a customer. It would enable more real-time monitoring of errors that our customers see, and would not require the user to 'opt in' for every error.
New Feature
Open
Minor
Create a 'crash reporter' that will enable a customer to report errors
Can you please look into this?
I'd like to add a new Configuration to the Gliffy Admin Screen which enables customers to have crash logs emailed to us.
The configuration on the admin page should be: 'Automatically Email Gliffy Errors to Gliffy HQ:'. There should be two radio buttons: 'Yes', and 'No'.
The destination email address should be: 'cp-errors@gliffy.com'